{"id":2322,"date":"2025-09-11T15:44:03","date_gmt":"2025-09-11T13:44:03","guid":{"rendered":"https:\/\/pandanation.ch\/?page_id=2322"},"modified":"2026-04-23T14:00:17","modified_gmt":"2026-04-23T12:00:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/pandanation.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div id=\"header-ohne-bild-einspaltig-block_cc474700c27fabccbd9417ebdb2f1318\" class=\"gb-block  remove-spacing-top  mod-header-ohne-bild-einspaltig\">\n                        <div class=\"container-breakout\" style=\"background: #b4d282;\">\n                <div class=\"container\">\n                    <div class=\"row\">\n                        <div class=\"col-12 column-narrow col-lg-8 col-xxxl-6\">\n                            <div class=\"text\">\n                                <h1 class=\"h1\">Frequently Asked Questions<\/h1>\n<p class=\"lead\">Here you\u2019ll find answers to frequently asked questions. Can\u2019t find your question here? Then get in touch <a href=\"mailto:hallo@pandanation.ch\">here<\/a>.<\/p>\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n\n\n\n<div id=\"text-block_53705145835eb60670493a1bbc2ef72d\" class=\"gb-block   remove-spacing-bottom mod-text\">\n                        <div class=\"container-breakout\" style=\"background: ;\">\n                <div class=\"container\">\n                    <div class=\"row\">\n                        <div class=\"col-12 column-wide\">\n                            <div class=\"text\">\n                                <h2 class=\"h2\">General<\/h2>\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n\n\n\n<div id=\"accordion-block_4ca4f273b2728863091ee45f0ef29bbe\" class=\"gb-block  remove-spacing-top  mod-accordion\">\n\t\n                <div class=\"accordion accordion-flush\" id=\"accordion-accordion-block_4ca4f273b2728863091ee45f0ef29bbe\" style=\"--c-accordion: var(--c-text-primary);\">\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-1\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-1\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-1\">\n                                <div class=\"header-title\">How do I find patrons?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-1\" data-bs-parent=\"#accordion-accordion-block_4ca4f273b2728863091ee45f0ef29bbe\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><div id=\"hrf-content-1316\" class=\"hrf-content\">\n<p>Once you\u2019ve signed up, the WWF will provide you with a profile that you can customise with your own words and photos, and send to potential donors in your personal network. These could include friends, relatives, work colleagues or neighbours.<\/p>\n<p>They are free to decide whether, and if so, how much they wish to support you \u2013 or rather, the WWF projects.<\/p>\n<\/div>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-2\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-2\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-2\">\n                                <div class=\"header-title\">How does the WWF support me with the runs?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-2\" data-bs-parent=\"#accordion-accordion-block_4ca4f273b2728863091ee45f0ef29bbe\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><div id=\"hrf-content-1318\" class=\"hrf-content\">\n<p>Taking part in a WWF run is a memorable and wonderful experience. This is thanks to our popular announcer, the friendly panda mascot, the delicious refreshments during the run, and the unbeatable atmosphere.<\/p>\n<p class=\"p2\">After the run, every participant will receive a small token of appreciation and a certificate. The person who raises the most money and collects the most donations will receive an attractive prize. The class that collects the most donations will also win a school trip.<\/p>\n<\/div>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-3\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-3\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-3\">\n                                <div class=\"header-title\">How is data protection ensured?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-3\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-3\" data-bs-parent=\"#accordion-accordion-block_4ca4f273b2728863091ee45f0ef29bbe\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><p class=\"bodytext\">The protection of your privacy is a matter of great importance to the domain owner.<\/p>\n<p class=\"bodytext\">Where personal data such as your name, address or email address is collected on this website, this is done on a voluntary basis. Your data will be treated confidentially and will not be passed on to third parties.<\/p>\n<p class=\"bodytext\">In cooperation with our hosting providers, we endeavour to protect the databases as effectively as possible against unauthorised access, loss, misuse or falsification.<\/p>\n<p class=\"bodytext\">Upon accessing this website, the following data is stored in log files: IP address, date, time, browser request and general information about the operating system or browser used.<\/p>\n<p class=\"bodytext\">Furthermore, we use web analytics services that store so-called cookies on your computer. All usage data is used exclusively for statistical, anonymous evaluations that help us to optimise this website.<\/p>\n<p class=\"bodytext\">For details regarding data protection policies, please refer to the respective websites.<\/p>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-4\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-4\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-4\">\n                                <div class=\"header-title\">When will I receive a certificate for my class?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-4\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_4ca4f273b2728863091ee45f0ef29bbe-4\" data-bs-parent=\"#accordion-accordion-block_4ca4f273b2728863091ee45f0ef29bbe\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><p>Once the action is complete, we will post your well-deserved class certificate to you.<\/p>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                            <\/div>            \n        \n<\/div>\n\n\n\n\n<div id=\"text-block_cf616e95f99fd0c70f92d32ca787f4ea\" class=\"gb-block   remove-spacing-bottom mod-text\">\n                        <div class=\"container-breakout\" style=\"background: ;\">\n                <div class=\"container\">\n                    <div class=\"row\">\n                        <div class=\"col-12 column-wide\">\n                            <div class=\"text\">\n                                <h2 class=\"h2\">Promotional ideas<\/h2>\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n\n\n\n<div id=\"accordion-block_95f79e6c94e5124d3471f0342d995bb5\" class=\"gb-block  remove-spacing-top  mod-accordion\">\n\t\n                <div class=\"accordion accordion-flush\" id=\"accordion-accordion-block_95f79e6c94e5124d3471f0342d995bb5\" style=\"--c-accordion: var(--c-text-primary);\">\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_95f79e6c94e5124d3471f0342d995bb5-1\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_95f79e6c94e5124d3471f0342d995bb5-1\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_95f79e6c94e5124d3471f0342d995bb5-1\">\n                                <div class=\"header-title\">What\u2019s the best way to share my action?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_95f79e6c94e5124d3471f0342d995bb5-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_95f79e6c94e5124d3471f0342d995bb5-1\" data-bs-parent=\"#accordion-accordion-block_95f79e6c94e5124d3471f0342d995bb5\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><p>The best way to share your campaign is via the link, or using a QR code that takes people directly to your campaign (<a href=\"https:\/\/www.qrcode-generator.ch\/\">here<\/a>\u2019s a QR code generator you can use), or via the PDF flyer available on your campaign page. Social media platforms such as Instagram, WhatsApp, emails, posters, etc. are all suitable for sharing<\/p>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_95f79e6c94e5124d3471f0342d995bb5-2\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_95f79e6c94e5124d3471f0342d995bb5-2\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_95f79e6c94e5124d3471f0342d995bb5-2\">\n                                <div class=\"header-title\">How can I make my profile as compelling as possible?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_95f79e6c94e5124d3471f0342d995bb5-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_95f79e6c94e5124d3471f0342d995bb5-2\" data-bs-parent=\"#accordion-accordion-block_95f79e6c94e5124d3471f0342d995bb5\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><p>Describe your campaign in a short, engaging and personal message. You should mention what you are raising funds for (e.g. We are raising funds for the WWF Run in St. Gallen on 5 September 2028, to support hedgehogs and their habitats).<\/p>\n<p>Make sure you upload a good-quality image for which you hold the copyright or otherwise have the necessary rights.<\/p>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                            <\/div>            \n        \n<\/div>\n\n\n\n\n<div id=\"text-block_a09cf45de350318cf4964a5a3d154743\" class=\"gb-block   remove-spacing-bottom mod-text\">\n                        <div class=\"container-breakout\" style=\"background: ;\">\n                <div class=\"container\">\n                    <div class=\"row\">\n                        <div class=\"col-12 column-wide\">\n                            <div class=\"text\">\n                                <h2 class=\"h2\">Fundraising<\/h2>\n    \n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n\n\n\n<div id=\"accordion-block_c5176687f46171625746687d491b5cfb\" class=\"gb-block  remove-spacing-top  mod-accordion\">\n\t\n                <div class=\"accordion accordion-flush\" id=\"accordion-accordion-block_c5176687f46171625746687d491b5cfb\" style=\"--c-accordion: var(--c-text-primary);\">\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_c5176687f46171625746687d491b5cfb-1\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_c5176687f46171625746687d491b5cfb-1\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_c5176687f46171625746687d491b5cfb-1\">\n                                <div class=\"header-title\">How will I be thanked for my contribution?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_c5176687f46171625746687d491b5cfb-1\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_c5176687f46171625746687d491b5cfb-1\" data-bs-parent=\"#accordion-accordion-block_c5176687f46171625746687d491b5cfb\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><p>Once the donation has been received, all donors will immediately receive a digital donation receipt. This also serves as a tax certificate.<\/p>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                \n                    <div class=\"accordion-item\">\n                        <h3 class=\"accordion-header\" id=\"flush-heading-accordion-block_c5176687f46171625746687d491b5cfb-2\">\n                            <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse-accordion-block_c5176687f46171625746687d491b5cfb-2\" aria-expanded=\"false\" aria-controls=\"flush-collapse-accordion-block_c5176687f46171625746687d491b5cfb-2\">\n                                <div class=\"header-title\">How are donations collected?<\/div>                                <div class=\"indicator\"><span><\/span><span><\/span><\/div>\n                            <\/button>\n                        <\/h3>\n                        <div id=\"flush-collapse-accordion-block_c5176687f46171625746687d491b5cfb-2\" class=\"accordion-collapse collapse \" aria-labelledby=\"flush-heading-accordion-block_c5176687f46171625746687d491b5cfb-2\" data-bs-parent=\"#accordion-accordion-block_c5176687f46171625746687d491b5cfb\">\n                            <div class=\"accordion-body\">                                \n                                <div class=\"row\">\n                                    <div class=\"col-12 \">\n                                        <div class=\"text\"><p>Donors can make secure and straightforward payments via Twint or credit card.<\/p>\n<p><strong>In the case of round-up donations, the actual amounts will only be debited after the run. You will receive an email stating the actual amount to be paid, at which point you can proceed with the payment.<\/strong><\/p>\n<\/div>                                    <\/div>\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                            <\/div>            \n        \n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2322","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/pages\/2322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/comments?post=2322"}],"version-history":[{"count":2,"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/pages\/2322\/revisions"}],"predecessor-version":[{"id":2325,"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/pages\/2322\/revisions\/2325"}],"wp:attachment":[{"href":"https:\/\/pandanation.ch\/en\/wp-json\/wp\/v2\/media?parent=2322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}